Terms of Service

Welcome to Preston Bag. These Terms of Service govern your use of our website and your purchase of products from Preston Bag.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About Preston Bag

Preston Bag is an online retailer offering women's bags, accessories, and related fashion products.

Throughout these Terms of Service, the terms "Preston Bag," "we," "us," and "our" refer to Preston Bag.

The terms "customer," "you," and "your" refer to the person accessing our website or purchasing our products.

2. Eligibility

By using our website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement under the laws applicable to you.

• The information you provide to us is accurate and complete.

• You will use our website and services only for lawful purposes.

If you are purchasing a product on behalf of another person, you confirm that you have the authority to provide their information and place the order on their behalf.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements, colors, prices, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

Product availability may change without notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Quality

Preston Bag carefully checks products before shipment as part of our quality-control process.

Despite our quality-control procedures, products may occasionally experience issues during manufacturing, handling, or transportation.

If you believe your order arrived damaged or has a manufacturing defect, please contact us at:

contact@prestonbag.com

Please refer to our Return & Refund Policy for information about eligible returns and defective or damaged products.

5. Pricing and Payment

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors or other inaccuracies.

Payment must be successfully authorized before an order can be processed and shipped.

By submitting payment information, you represent that you are authorized to use the selected payment method.

6. Order Acceptance

Submitting an order through our website does not necessarily mean that the order has been accepted.

We reserve the right to review, accept, decline, limit, or cancel an order for reasons including:

• Product availability.

• Pricing or listing errors.

• Payment issues.

• Suspected fraud or unauthorized activity.

• Incorrect or incomplete information.

• Shipping restrictions.

• Unusual or potentially high-risk order activity.

• Other legitimate business or security reasons.

If we cancel an order after payment has been received, we will generally issue a refund to the original payment method, subject to applicable law.

7. Fraud and Order Verification

To protect our customers and our business, some orders may require additional review before shipment.

Order reviews may be conducted to help prevent fraud, unauthorized transactions, chargebacks, or other potentially harmful activity.

The review process may cause an order to take longer to process.

The need for an order review may vary depending on the circumstances of the individual order.

8. Order Processing

Preston Bag generally processes and ships orders within 1–3 business days after payment confirmation.

Processing times may occasionally be longer due to circumstances such as:

• Order verification.

• Fraud-prevention review.

• High order volume.

• Product availability.

• Holidays or weekends.

• Operational or carrier-related circumstances.

Shipping time begins after the order has been processed and handed to the applicable carrier.

9. Order Cancellation

An order may be canceled only while it is still eligible for cancellation and before a tracking number has been assigned.

Once a tracking number has been assigned to an order, the order can no longer be canceled through Preston Bag.

If you need to change a delivery address after a tracking number has been assigned, you may contact the carrier directly to determine whether an address change or delivery adjustment is available.

Carrier address-change options are controlled by the carrier and are not guaranteed.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

10. Shipping and Delivery

We offer different shipping options depending on the destination and availability.

Estimated delivery times may include:

Standard Shipping

• United States: approximately 5–12 days.

• Worldwide: approximately 7–15 days.

Express Shipping

• United States: approximately 3–10 days.

• Worldwide: approximately 5–12 days.

These are estimated delivery windows and are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier, customs processing, weather, holidays, transportation conditions, and other circumstances outside our control.

11. Shipping Carriers

The shipping carrier may be selected automatically based on factors such as destination, shipping method, availability, and logistics considerations.

Depending on the order, carrier availability, and destination, shipments may be handled by carriers or logistics providers including:

• YUNEXPRESS

• GOFO

• USPS

• FedEx

• DHL

• UPS

• Other available logistics or delivery providers

Customers do not necessarily have the ability to select a specific carrier unless a particular carrier option is expressly offered at checkout.

12. International Orders, Customs, Duties, and Taxes

Preston Bag ships internationally.

For international orders, the destination country's customs authority may impose customs duties, import taxes, VAT, brokerage fees, or other charges.

Unless otherwise stated at checkout or required by applicable law, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or similar charges imposed by the destination country.

Customs policies vary by country, and Preston Bag does not control customs processing times or charges imposed by governmental authorities.

Customers are responsible for providing accurate information required for delivery and customs processing.

United States Orders

Orders shipped to the United States are generally duty-free under our current shipping arrangements, but delivery times remain dependent on the applicable carrier and destination.

13. Delayed, Lost, or Undelivered Packages

Once an order has been transferred to the applicable shipping carrier, delivery is subject to the carrier's processes and conditions.

Delivery estimates are not guarantees.

If tracking indicates a delay, customers should first review the tracking information and, where appropriate, contact the carrier directly.

If a package is lost, substantially delayed, or otherwise affected by a carrier issue, Preston Bag may assist with communicating with the carrier or investigating the shipment.

Carrier investigations may take time, and resolutions are subject to the carrier's procedures.

14. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Preston Bag is not responsible for delays, failed deliveries, returns, or additional shipping costs resulting from an incorrect, incomplete, or outdated address provided by the customer.

If a tracking number has already been assigned, customers may contact the carrier directly to ask whether an address correction or delivery adjustment is available.

15. Returns and Refunds

Preston Bag offers a 30-day return period for eligible products.

Returned products must be unused, unworn, unwashed, undamaged, and in their original condition, including original packaging and accessories where applicable.

We do not accept returns for products that have been used, worn, washed, cleaned, altered, or damaged by the customer.

For complete information regarding return eligibility, return shipping, refunds, damaged products, and international returns, please review our Return & Refund Policy.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

16. Intellectual Property

All content available on the Preston Bag website, including but not limited to:

• Product photographs.

• Product descriptions.

• Logos.

• Brand names.

• Graphics.

• Designs.

• Website text.

• Videos.

• Page layouts.

• Other original materials.

is owned by or licensed to Preston Bag and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

17. Prohibited Uses

You agree not to use our website or services to:

• Violate applicable laws or regulations.

• Commit fraud or facilitate fraudulent transactions.

• Attempt to gain unauthorized access to our systems.

• Interfere with website security or functionality.

• Upload malicious software or harmful code.

• Scrape or copy website content for unauthorized commercial use.

• Misrepresent your identity or payment information.

• Abuse promotions, discounts, returns, refunds, or other store policies.

• Engage in activity that could damage Preston Bag, its customers, or its service providers.

We reserve the right to restrict or terminate access to our website where permitted by law if we reasonably believe prohibited activity has occurred.

18. Third-Party Services

Our store may use third-party services to provide payment processing, shipping, analytics, fraud prevention, marketing, customer support, website functionality, and other services.

Third-party services may have their own terms and privacy policies.

Your use of those services may be subject to the applicable third party's terms and policies.

19. Website Availability

We aim to keep the Preston Bag website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

The website may occasionally be unavailable because of maintenance, technical issues, updates, security measures, service-provider interruptions, or circumstances beyond our reasonable control.

20. Disclaimer

To the maximum extent permitted by applicable law, Preston Bag provides its website and services subject to these Terms without making warranties that are not expressly required by law.

Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or remedy that cannot legally be excluded or limited under applicable law.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Preston Bag will not be responsible for indirect, incidental, special, consequential, or similar losses arising from the use of our website, products, or services where such limitation is permitted by law.

Nothing in these Terms limits liability where doing so would be prohibited by applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your violation of these Terms, unlawful use of our website, or misuse of our services.

This provision does not apply to the extent that applicable law prohibits such an obligation.

23. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, website, policies, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

Your continued use of our website after updated Terms are posted means that you acknowledge the updated Terms, to the extent permitted by applicable law.

24. Governing Law

These Terms are subject to the laws applicable to Preston Bag and your transaction, except where applicable consumer-protection or other mandatory laws provide you with additional rights that cannot be waived.

Nothing in these Terms is intended to deprive consumers of protections that cannot legally be excluded under the laws of their place of residence.

25. Contact Us

If you have questions about these Terms of Service, please contact us:

Preston Bag
Email: contact@prestonbag.com

Thank you for choosing Preston Bag.