Shipping policy
Shipping Policy
Preston Bag, we ship women's bags and accessories to customers in the United States and worldwide. We work with established shipping and logistics providers to deliver orders as efficiently as possible.
Please review the information below before placing your order.
1. Order Processing
Most orders are processed and shipped within 1–3 business days after payment confirmation.
Business days generally do not include weekends or applicable public holidays.
Some orders may require additional verification or fraud-prevention review before shipment. When additional review is necessary, processing may take longer than the standard 1–3 business-day processing period.
Once your order has been shipped, you will receive tracking information when available.
2. Shipping Methods and Estimated Delivery Times
We offer different shipping options depending on the destination, order, and availability.
Standard Shipping
United States: approximately 5–12 days
Worldwide: approximately 7–15 days
Express Shipping
United States: approximately 3–10 days
Worldwide: approximately 5–12 days
Economy Shipping
Economy Shipping may be available for certain destinations and orders. Delivery times vary according to the destination, carrier, and logistics service selected for the order.
The delivery estimates above are estimates, not guaranteed delivery dates.
Actual delivery times can vary depending on the destination, carrier, customs processing, weather, holidays, transportation conditions, and other circumstances beyond our control.
3. Shipping Carriers
The carrier used for your order may be selected automatically based on the destination, shipping method, availability, and logistics requirements.
Depending on your order and destination, your package may be shipped through carriers or logistics providers including:
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YUNEXPRESS
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GOFO
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USPS
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FedEx
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DHL
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UPS
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Other available shipping and logistics providers
The carrier is not necessarily selected by the customer unless a specific carrier option is displayed and available at checkout.
4. Tracking Information
Once your order has been shipped and tracking information is available, we will provide the tracking information associated with your order.
Tracking information may take some time to become active after the package is handed to the carrier.
Tracking updates are controlled by the carrier and may occasionally be delayed.
5. International Shipping
Preston Bag ships worldwide to available destinations.
International delivery times vary depending on the destination country, carrier, customs processing, and local delivery conditions.
Customers are responsible for ensuring that their shipping address is complete and accurate.
Some countries or locations may have shipping restrictions or may not be serviceable by certain carriers.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility.
Preston Bag does not control customs authorities, customs processing times, or the amount of duties and taxes assessed by the destination country.
Customers are responsible for complying with applicable import requirements in their country.
United States Orders
Orders shipped to the United States are generally duty-free under our current shipping arrangements.
Delivery times may still vary depending on the carrier, destination, and other shipping conditions.
7. Delivery Delays
Although we work to process and ship orders promptly, delivery delays may occur.
Possible causes include:
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Carrier delays.
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Severe weather.
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Holidays.
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Customs inspections or delays.
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Incorrect or incomplete shipping information.
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Transportation disruptions.
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High shipping volumes.
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Local delivery conditions.
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Events outside our reasonable control.
Estimated delivery times are therefore not guaranteed.
8. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your address before completing checkout.
If an incorrect address is provided, Preston Bag may not be able to change the address after the order has been processed or shipped.
Once a tracking number has been assigned, customers may contact the shipping carrier directly to determine whether an address change or delivery adjustment is available.
Carrier address-change requests are subject to the carrier's policies and are not guaranteed.
9. Order Cancellation
Orders may only be canceled while they are eligible for cancellation and before a tracking number has been assigned.
Once a tracking number has been assigned, the order cannot be canceled through Preston Bag.
If you need assistance with an order after tracking has been assigned, please contact the carrier directly regarding available delivery or address-change options.
10. Lost or Delayed Packages
If your package appears to be delayed, please first check the tracking information provided for your order.
If the carrier indicates that the package is delayed or missing, Preston Bag may assist with investigating the shipment or communicating with the carrier.
Carrier investigations may require additional time, and the outcome is subject to the carrier's procedures.
If tracking shows that a package has been delivered but you cannot locate it, please check with household members, neighbors, building management, or the delivery location before contacting the carrier and Preston Bag.
11. Refused or Undeliverable Packages
If a package is refused, cannot be delivered, or is returned because of an incorrect or incomplete address, failure to collect the package, customs issues, or other circumstances attributable to the customer, additional shipping or handling costs may apply.
Any refund for an undeliverable or returned package will be handled in accordance with our Return & Refund Policy and applicable law.
12. Product Quality Before Shipment
Preston Bag checks products before shipping as part of our quality-control process.
If you believe your item arrived damaged or has a manufacturing defect, please contact us at:
Please provide your order number and photographs of the product and packaging so that we can review the issue.
13. Contact Us
If you have questions about shipping, delivery, tracking, or your order, please contact:
Preston Bag
Email: contact@prestonbag.com
We will be happy to assist you.